Media Plans

Television and Radio media plans are affordable and have more reach than any other media types in the US. Effectively integrate digital media as part of your annual marketing plan by allocating a portion of your marketing budget.  These dynamic forms of media deliver your message to the right consumers on the most effective platforms.

Branch Design and Construction

Integrated branch design and renovations that look great and fit your budget.  Membership Marketing Support Services understands how to build powerful credit union brands.  Integrating the look, feel and personality of a brand into facilities sends a clear message to visitors.  Is the message you are sending a positive one, or is your message dated and in need of a face-lift?

Marketing Resource Center (MRC)

A custom built branded website that allows you to organize your marketing materials, streamline your purchases and save money. An MRC is ideal for credit unions with multiple branches because of its ability to maintain brand consistency between branches and provide each location with access to all materials in a marketing campaign.

Member Communications

Communicating with your members about the latest financial news and opportunities is important. You have the option of what mediums you want to utilize and how often.  MMSS recommends an integrated strategy that combines both print and digital to maximize your potential reach. Our solutions include:

  • Newsletters, Brochures, & Inserts
  • Email Marketing
  • Social Media

Member Auto Payment Saver

Member Auto Payment Saver (MAPS™) combines the benefits of vehicle leasing with conventional financing.  It is an insured vehicle balloon loan product.

MAPS™ can help your credit union:

  • Attract new members and vehicle loans
  • Lower monthly loan payments
  • Successfully compete with other leasing programs

Ribbon Rewards

When a member takes advantage of a credit union loan or adds a bundled relationship package, why not let them select a free gift.   The order process and fulfillment is easy. Members simply visit the ‘Ribbon Rewards’ website, select their free gift, and it’s shipped to them – postage paid! It’s a great way to increase member loyalty!

Matrix Program

‘New Member’ Welcome Series

Deepen your relationship with new members through frequent communications and incentive offers during the first 6 9 months of membership. With this program, a series of postcards or emails are sent to new members encouraging them to take full advantage of membership.

Auto Loan Prescreen

Member Auto Payment Saver (MAPS™) combines the benefits of vehicle leasing with conventional financing.  It is an insured vehicle balloon loan product.

MAPS™ can help your credit union:

  • Attract new members and vehicle loans
  • Lower monthly loan payments
  • Successfully compete with other leasing programs

New Movers

Target individuals who have recently moved into your credit union’s target market area. This program begins the process of making non-members aware of your presence in the community, and encourages them to convert their financial management needs to your credit union.

Target Marketing

Your brand is “everything” about your credit union. It’s your culture and it defines you. An effective brand will encourage someone to use you as their financial provider. Your brand is the public face of your business.  Do you have a slow down in loans or are you losing loyal members? Deciding to rebrand is a good way to stimulate growth and increase profits.  MMSS can do everything from name research and trademarking to brand deliverables.

Loan Promotions

Ensuring that members and potential members know of your current loan promotions will help you increase loans and grow members.  Our postcards do just that!  Although it may appear more consumers are relying on electronic media to get their information, recent studies prove that most people still prefer to read on paper rather than a screen.

Web Development

Is your website everything it should be? The ultimate website makes it easy for members to manage their accounts, learn more about your products and services and take action with online forms and applications. Let the MMSS Web Team audit your current site based on proven website benchmarks and our experience. You can then review any recommendations we make and decide whether or not to use our resources.

Member Referral

The majority of today’s credit unions could easily double their membership base with an aggressive membership referral effort. Your best sources for member referral are your current members’ family, non-member employees of your current SEGs and your current members’ neighbors (if your credit union is community chartered).

Scratch Off Promotions

Scratch Off Promotions are an engaging and interactive direct mail pieces that highlight the rate specials for a promotion your credit union is running.  We can send you a sample so you can see how hard it is to resist scratching to see the rates!

Skip-A-Payment

You do a couple skip-a-payments each year but are your campaigns well designed, integrated and timely?  We can put together inserts, emails, and web banners to let your members know it’s time to participate in the skip-a-pay.  We can even develop and digital form to make the process easier for you!